Package Included:
1 x zhiyun smooth 4
1 x TRM03 Tripod
1x Type c usb cable for Charging Gimbal
1x User Manual
1 x Storage Box
Package Included:
1 x zhiyun smooth 4
1 x TRM03 Tripod
1x Type c usb cable for Charging Gimbal
1x User Manual
1 x Storage Box
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставка из России за 5 дней
Serious store and puntualissimo, really very good service and excellent product arrived with a few days in advance compared to date. Highly recommended
Normal thing) only not yet used to it
Item was received on time despite other stores making excuse of COVID19 issues. I’ll update after testing
Perfect.
Came quickly, Sun works
Very good product. Fast shipping.
Product according to the description. Fast shipping. I recommend without hesitation. Very good stabilizer. The app works perfectly on my redmi note 8.
Very good stabilizer!) Packed well! It was half charged! Tried to settle already, the stabilization is good
Received in good condition. Works fine should I still take experience to do. It is the purchase definitely worth.
Arrive in 5 days after placing the order. Super quality, great store. I recommend it to 200%
arrived as promised. gimbal came as advertised. wonderful service
Perfect, just how expeted
super smooth, battery lasts around 6-7 hours/charge, a bit heavy (500+g),doesn't come with a phone charger cable, so be prepared to buy one separately. The app works great, although object tracking usually goes crazy and looses the target easily. works really well with a galaxy s8. works okay with a galay note 8 (can't set the gimball wide enough to balance the note8 and always have to recalibrate it) after all it's a really nice addition to vloggers. no necessarily for travel vloggers due to it's size and weight.
the best recommend
very good and very fast. thank you
Exactly what is ordered, well-packed product was delayed a little by customs procedure, excellent and concerned supplier.
Everything perfect and functional I arrive in 5 days
Good!
Parcel arrived spoiled
Very fast delivery, got my order within 8 days. Excellent customer service.
Ok
Happy with the stabilizer, all in order. Zhiyun is the ooonda
Delivery two weeks.
Well packed, good product and in excellent condition Good communication wirh store Recommend