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ZHIYUN SMOOTH Q2 Pocket-size mobile Gimbal for Smartphone 3-Axis Vlog Handheld Stabilizer New Arrival

16 reviews
100% of buyers enjoyed this product! 109 orders
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ZHIYUN SMOOTH-Q2

A truly pocket-size advanced mobile gimbal

How does SMOOTH-Q2 look?

What we have improved?

We completely redesigned the motor and structure to make Smooth-Q2 a small mobile gimbal ever without sacrificing the performance.

We didn’t stop at shrinking the size.

Measuring only 204mm long, SMOOTH-Q2 is almost equivalent to a sunglass case that you can throw to your handbag.

Easy to use

Smooth-Q2 supports your native phone camera app via Bluetooth connection.

Functionality in Simplicity

Pan Following Mode, Following Mode and Lock Mode are available

1-sec Quick Release Clip

Quick release latchfor instant on and off

User Friendliness

Smooth Q2 simplified all the controls to one LED indicator, two buttons and one 5 way control joystick, which is intuitive and convenient without much learning cost.

Improved body material

Built from aerospace grade aluminum alloy material, SMOOTH-Q2‘s arm and motor have greatly improved in its durability and reliability, with enhanced texture.

All Day Battery Life

SMOOTH-Q2’s battery life is up to 17 hours with a rechargeable battery.
(*17-hour battery life is lab data)

What is it in box

Smooth Q2 stabilizer *1
Phone holder *1
Wrist strap *1
USB type C cable *1
Quick stard guide *1

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jsdpro (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://jsdpro.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

16 reviews
100% of buyers enjoyed this product!
5 stars
(16)
4 stars
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Buyer
Review
M***S
verifed buyer
28 Oct 2019

Zhiyun Smooth Q2 is great!

A***s
verifed buyer
25 Oct 2019

Very good!!!! Fast delivery, arrived in 6 days. The store has 10 stars, informed me when it will be in stock.

L***M
verifed buyer
24 Oct 2019

It's beautiful, but it's a shame it's not compatible with Huawei P30.. I still don't make it work - it looks good - it came to Peru super fast

J***z
verifed buyer
23 Oct 2019

Good product

S***a
verifed buyer
21 Oct 2019

Divine

Z***.
verifed buyer
21 Oct 2019

Excellent Product, exactly as it says in specifications, ideal if you want to record with your cell phone or go pro. Excellent quality

Customer
verifed buyer
18 Oct 2019

Shipped very quickly! Received in 1 week. Great product so far

Customer
verifed buyer
18 Oct 2019

Fully nicer!! Shipping is fast.

Customer
verifed buyer
17 Oct 2019

Nice product and helpful support for the problem I face during the testing. Original product and fast delivery. This gimbal is small size and excellent for travel.

T***o
verifed buyer
16 Oct 2019

THE store service is great. Regarding the delivery time was very fast. The product came as described. All in order. Working and will test the same and soon return with final considerations.

Customer
verifed buyer
15 Oct 2019

i like how they quickly respond. delivery was on time. both the service and the product was high quality .

M***l
verifed buyer
15 Oct 2019

Excellent

H***a
verifed buyer
13 Oct 2019

The best gimbal 2019 and the best store!!

Customer
verifed buyer
10 Oct 2019

Very good and cute ... I love this production .. and Thanks for white T-shirt for service ..

I***v
verifed buyer
25 Sep 2019

The store is super, an example of how to work. I recommend!

A***a
verifed buyer
12 Aug 2019

Happy with the item received, perfect price quality, fast service, thank you very much

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