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ZHIYUN SMOOTH Q2 Pocket-size mobile Gimbal for Smartphone 3-Axis Vlog Handheld Stabilizer New Arrival (Contact us for Price Retail/Wholesale)

46 reviews
100% of buyers enjoyed this product! 109 orders
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ZHIYUN SMOOTH-Q2

A truly pocket-size advanced mobile gimbal

How does SMOOTH-Q2 look?

What we have improved?

We completely redesigned the motor and structure to make Smooth-Q2 a small mobile gimbal ever without sacrificing the performance.

We didn’t stop at shrinking the size.

Measuring only 204mm long, SMOOTH-Q2 is almost equivalent to a sunglass case that you can throw to your handbag.

Easy to use

Smooth-Q2 supports your native phone camera app via Bluetooth connection.

Functionality in Simplicity

Pan Following Mode, Following Mode and Lock Mode are available

1-sec Quick Release Clip

Quick release latchfor instant on and off

User Friendliness

Smooth Q2 simplified all the controls to one LED indicator, two buttons and one 5 way control joystick, which is intuitive and convenient without much learning cost.

Improved body material

Built from aerospace grade aluminum alloy material, SMOOTH-Q2‘s arm and motor have greatly improved in its durability and reliability, with enhanced texture.

All Day Battery Life

SMOOTH-Q2’s battery life is up to 17 hours with a rechargeable battery.
(*17-hour battery life is lab data)

What is it in box

Smooth Q2 stabilizer *1
Phone holder *1
Wrist strap *1
USB type C cable *1
Quick stard guide *1

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of jsdpro (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

46 reviews
100% of buyers enjoyed this product!
5 stars
(41)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
D***o
verifed buyer
18 Jul 2020

It arrived quite quickly, very good conditions fully sealed. I'll prove it and tell them how it works.

L***p
verifed buyer
6 Jul 2020

The gimbal arrived in less than a month in Curitiba. Without stalling the office (used the alistandard). Packaging came in good condition and to date the device is working right. Is a great gimbal, very well built and very robust. Single point a little bad is that on ZenFone 5Z, even the camera wide (ie, even with the normal camera device) can see light of motors. Decided that unbalanced a little. However, to be unbalanced, the motors are forced a little more, and stabilizing the Times "falls". But still, to make great videos and there are several ways to make the motor disappears. Bought the kit with tripod and bag and was the best thing. Am 100% satisfied and certainly turned fan brand.

L***l
verifed buyer
5 Jul 2020

Bien

I***.
verifed buyer
2 Jul 2020

I had to claim the product to them since after 2 weeks they hadn't sent it yet. The gimbal goes well, but it gives problems to record vertically.

A***d
verifed buyer
25 Jun 2020

The product is great, it's the first stabilizer I have and I love it, I 've tried it just an hour, but I'm already in love with el… with the app itself is even more complete, but you can use it no problem with the native phone camera (in my case with an iphone xr) It took exactly 6 days to arrive in Ourense (Galicia, Spain) the truth is that very happy with purchase and shipping. When I try it more in depth I will write an opinion again, but I love it already from minute one, and the materials are of very good quality

E***s
verifed buyer
24 Jun 2020

Very fast shipping, good product, good store

Customer
verifed buyer
22 Jun 2020

I have received the product in just 5 days. I am going to how to use the gimbal from now on. than you.

R***e
verifed buyer
13 Jun 2020

Very good gimbal, better than osmo mobile 3.

R***
verifed buyer
11 Jun 2020

Fully satisfied! Thank you ZHIYUN!

D***s
verifed buyer
8 Jun 2020

I received it as agreed, the delivery was normal (neither too long nor too short), very good store.

M***H
verifed buyer
7 Jun 2020

I recommend Zhiyun official store. They are very willing and honest. Thank you

D***r
verifed buyer
5 Jun 2020

Package did not arrive, was lost in transit, store resend it quickly, it arrived within 5 days.

H***c
verifed buyer
4 Jun 2020

great item an fast shipping!!!

M***r
verifed buyer
1 Jun 2020

Thanks

I***k
verifed buyer
27 May 2020

As expected. All good.

A***o
verifed buyer
14 May 2020

The order came all right.

R***I
verifed buyer
5 May 2020

gooood

Customer
verifed buyer
6 Apr 2020

SUPER NICE THOUGH IT TOOK TOO MANY DAYS BEFORE IT'S DELIVERED BUT THE PACKAGED IS IN GOOD SHAPE AND THE ITEM IS COMPLETELY WORKING.

T***t
verifed buyer
10 Mar 2020

I arrived in good condition thanks to the store high quality worth the price

W***h
verifed buyer
28 Feb 2020

Wow! Very fast delivery got my order within 3 days from China to Singapore. Very impressive. Unit needs to be charged before using. Now waiting for battery to charge up first before trying.

D***i
verifed buyer
27 Feb 2020

top

M***k
verifed buyer
25 Feb 2020

very goog!

H***b
verifed buyer
24 Feb 2020

Delivery very fast with DHL. Additional feedback later

J***g
verifed buyer
19 Feb 2020

Everything they promise is the article, they fulfilled it.

E***i
verifed buyer
16 Feb 2020

Excellent

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