New Arrival Crane M2 is in stock!
We will ship it within 24 hours!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not exactly what i expected, but it works...
The parcel was sent very promptly and delivered also very fast (10 days to Moscow). I've been testing the device with Sony rx100m5 for a few days so far and it is totally fine, highly recommend it. But I have a very strong notice to the store: you should consider more reliable packaging for this type of devices. Because there was no filling material in my parcel - just a cardboard - the original Xiaomi box was quite severely damaged. Happily, because of the internal Xiaomi case, the gimbal itself seems to be intact. Still, the package is ruined (see the photos) and there might be a damage to the device itself.
It came in a standard couple of weeks. Stab works perfectly, the power is enough for a5100 + sigma 30 1.4
I thank the store for his cooperation with me before buying and after buying He was very nice and helpful and responded to all inquiries quickly The product is very cool and is identical to the description and works efficiently with the Canon camera .. Thanks to the seller. I recommend buying from this seller
Response penjuall very intimately .. I love u store Zhiyun
All as described, incredibly fast, free shipping for 4 days, dream!!
It came quickly, everything is intact, in a box gimble, ideally approached sony rx100, i'm happy
I bought the Crane M2 for using it with my phone and my Canon G7X Mark I, that unfortunately is not supported for the wireless communication with the gimbal. That means that every time I have to operate changes on the camera or start/stop a video, the gimbal freak out because of my hand messing up the balance. By the way, the stabilization is excellent, but I think some times the motors move a little bit erratic; maybe I just need more time to get used to it. I tried even a 360 camera with great results even if the gimbal is not optimized for it (again, using a not compatible camera isn't a great experience ). Even if the setup is quick and easy, I always found too much to do to make a great video on a hurry; the best way to use the gimbal is with ideas already clear and ready.
this best gimbal for now, compact size make Travelling easier
good as stated in the description. the delivery is fast and the store is responsive
Walau quite old I satisfied because package already ditangan, hopefully barokah Amen
Bought for 15600 along with coupons plus cashback. The stabilizer is heavy (all metal except handle), heavier than smooth 4 which will be more oversized. Setup elementary. Tried the canon eos m50 with a 15-45 stm lens and a xiaomi mi8. In both cases, everything works fine. Khabarovsk reached 16 days. Packed was excellent. The stabilizer box was sealed and sealed. In general, take it will not regret.
i really like the Gimbal.size and its portability . it work great on action camera. note 8 as well my M50 . the only think that i wish is its take some time in setting mic over M50. like its hard. but i am really happy with it .like without mic its work great snd without any problem. thank you zhiyun
The product itself is awesome. A bit more complicated and takes more time to setup then Smooth4, but the weight limit worth the time. Finally I can use my extra lenses as well as my LX100 pocket camera.