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Free Shipping throughout India
Free Shipping throughout India
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jsdpro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
28 reviews
100% of buyers enjoyed this product!
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Not yet, but the package and packaging are very good!
I love it!!! Thank you!!
Often loses communication with the phone, the quality of the application is bad, and so the device itself works.
thank you, high quality stabilizer
Quickly delivered, packed in a cellophane bag and branded box, the box when transported a little wrinkled. The device is working, the proprietary software is a little buggy, more or less working.
The order came quickly. Everything works fine, thanks to the store.
really nice device
good item
Everything is as described. The shipping was very fast.
Just what i expected.
All right!
I thought the flash somehow tied through the cord to the phone, but no, it was just a lantern, and turned on with 5 attempts until i knocked on it!)
The product corresponds to the description. Delivered in 16 days. The item is comfortable, made neatly, well packed. The handle stabilizer video for the phone, the plastic handle and tripod is strong, creates a bluetooth connection, after downloaded on the iphone application vicool was able to use zoom. After 10 minutes of operation, the motor in the mount is heated, the store sent a link to the video and said that it is necessary to balance the device. Need привыкнуть, see. Thank you. Goods match the description. Delivered in 16 days. The phone, the plastic of the handle and the tripod is strong, it creates a connection via bluetooth, after downloading the iphone application vicool could use zoom. After 10 minutes of work, the motor is heated in the mount, the seller sent a link to the video and said that the device should be balanced. We need to get used to it, we'll see. Thank you.
Super! Thank you!
Good quality
Very good product, the quality is that hope delivery was fast packaging quite correct.
Excellent product as described, delivered Doha Qatar in 13 days, including carry case
Didn't receive my parcel
very nice
Everything perfect, excellent store
I haven't tried it yet, it came in good condition and apparently looks good quality.
The device pleased-it works perfectly. But! We need to stick to him. I recommend the product and the store. Delivery is 1,5 months. Seller advice-to pack in an additional cardboard or bubble film. The box came mint, but such that the case was pumped from behind. This did not affect the device, but the dent remained.
It looks pretty good, i haven't tried it much, but with what i 've seen, i liked it.
thank you very much order so good
Quality is good. Not bad smoothes vibration. Applications of course for the phone sucks... Loses communication periodically, the mechanic works incorrectly. In general will go